What is WitchBox?
It's the first subscription service for Pagan witches! Boxes are mailed out for each of the 8 Sabbats on the Wheel of the Year. Each one includes magickal items, spells, and rituals that any witch can use to celebrate the change of seasons. Everything is backed by historical research of witchcraft and Celtic cultures. Materials are almost always locally foraged, wildcrafted, or grown on a small farm. The items within are inspired by the changing seasons themselves and the human connection we have had with them for thousands of years.
What does it cost?
You can find the prices for various countries on the subscribe page in the "amount" box.
When do boxes ship?
Boxes ship 2 weeks before the respective Sabbat, and when your box ships, you will receive a shipping confirmation email with the tracking information. If you don't receive your box, email me, and I will make sure you are taken care of!
When does the first payment go through?
Payment is processed the day you subscribe.
How often and when does payment recur?
Payment will recur every six weeks, beginning the day you subscribed. If you subscribed more than 6 weeks out from the next box, your plan's payment dates will be shifted forward so you don't pay twice before receiving your first box. You can cancel any time.
What if a payment doesn't go through?
That's ok. We will never charge you failed payment/late fees, and there will be several subsequent attempts to process payment. Here's what will happen if a payment doesn't go through:
- On the first failed attempt, the card will be retried 3 days later.
- On the 2nd failed attempt, the card will be tried 5 days later.
- On the 3rd failed attempt, the card will be retried 7 days later.
- On the 4th failed attempt, the subscription will be canceled (but you can always reactivate it later).
Note: Boxes are not sent out until payment is received, after which your box will be shipped out ASAP.
How do I manage my subscription (including canceling my subscription, updating card information, or changing my address)?
Your subscription confirmation email includes a link where you can manage your subscription securely on Moonclerk, including canceling your plan.
What is the refund policy?
Payments for any given box are non-refundable within two weeks of its ship date, but you can cancel your subscription at any time in MoonClerk. If your box and/or items arrive damaged, contact me with photos of the carnage, and we'll make sure you get what you paid for! If your package gets stolen, we will make sure your boxes require a signature for delivery going forward.
Do you ship outside the US?
Only ship to the US and Canada. This is because I tend to forage in the woods of Massachusetts and wildcraft literally half of the materials in each box, and European customs would not be too happy about that.
Is packaging discreet?
Yes! Always. Everything ships in a plain white box, and the sender name will be "Jessica White."